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Privacy Policy

Last Updated: March 18, 2025

1. Introduction

This Privacy Policy describes how LaplaceAI Co., Ltd. ("LaplaceAI," "we," "us," or "our") processes personal information we collect through digital or online assets or services linked to this Privacy Policy (where applicable), our website, mobile applications, social media pages, marketing campaigns, live events, and other activities described in this Privacy Policy (collectively, the "Service").

2. Personal Information We Collect

2.1 Information You Provide

Personal information you may provide to us through the Service or otherwise includes:

  • Contact Data: Name, email address, billing and mailing address, job title and company name, phone number
  • Demographic Data: City, state, country of residence, postal code, age
  • Profile Data: Username, password, photos, preferences
  • Communication Data: Your communications with us
  • Transaction Data: Order numbers, transaction history
  • Marketing Data: Marketing communication preferences, interaction records
  • User-Generated Content: Photos, images, comments, messages, etc.

2.2 Automatically Collected Information

We, our service providers, and business partners may automatically collect:

  • Device Data: Operating system, browser type, IP address, location information, etc.
  • Online Activity Data: Browsing history, time spent on pages, navigation paths, etc.
  • Communication Interaction Data: Email open and forward records, etc.
  • Cookies and Similar Technologies: Session cookies, persistent cookies, web beacons, etc.

3. How We Use Your Personal Information

We may use your personal information for:

  • Service Delivery and Operations
  • Product Improvement
  • Marketing and Advertising
  • Service Improvement and Analytics
  • Compliance and Protection
  • Other purposes with your consent

4. How We Share Your Personal Information

We may share your personal information with:

  • Service Providers
  • Payment Processors
  • Third Parties You Designate
  • Business and Marketing Partners
  • Professional Advisors
  • Authorities and Others
  • Business Transferees
  • Other Users and the Public

5. Your Choices

You can:

  • Access or Update Your Information
  • Opt Out of Communications
  • Manage Cookie Settings
  • Control Privacy Settings
  • Delete Your Content or Close Your Account

6. Security

We implement various technical, organizational, and physical safeguards to protect your personal information, including:

  • Industry-standard encryption
  • Regular security audits
  • Strict access controls
  • Regular data backups
  • Data breach response procedures

7. International Data Transfers

Your data may be stored on servers in the following regions:

  • Taiwan
  • Japan
  • Singapore
  • United States

We ensure all data storage locations comply with applicable data protection laws.

8. Children's Privacy

The Service is not intended for anyone under 13 years of age. If you are a parent or guardian and believe we have collected personal information from your child in a manner prohibited by law, please contact us.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Significant changes will be notified to you through appropriate means.

10. How to Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: service@laplaceai.co
  • Address: 5F, No. 25, Section 2, Ren'ai Road, Zhongzheng District, Taipei City 100, Taiwan

© 2025 LaplaceAI Co., Ltd. All rights reserved.